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Uniphore Named One of the Fastest-Growing Companies in North America on the 2021 Deloitte Technology Fast 500™

Uniphore

Attributes 526% Revenue Growth to Massive Enterprise Demand for its Conversational Automation Platform that Uses AI to Modernize and Democratize Customer Experiences Palo Alto, Calif. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more.

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Uniphore Collaborates with Cisco to Enable Better Customer Experiences

Uniphore

Uniphore joins Cisco SolutionsPlus Partner Program PALO ALTO, December 14, 2021 – Uniphore, the leader in Conversational Automation, announced today that it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers design and implement complete end-to-end customer solutions.

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Uniphore Announces “Uniphore Unite” Partner Program to Accelerate Global AI and Automation Innovation

Uniphore

October 26, 2021 [8AM EST, 5 AM PST] — Uniphore , the leader in Conversational Automation, today announced?its Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. About Uniphore Uniphore is the global leader in Conversational Automation.

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Uniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform

Uniphore

Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. PALO ALTO, Calif. , About Uniphore.

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The Ecommerce Chatbot: How They Work and How to Create One

Aquire

According to Y Combinator’s Paul Graham, “You can’t wait for customers to come to you. And with over three billion people active on messaging apps in 2021, having a messenger bot allows you to do just that. Chatbots are available 24/7 to provide instant real-time customer service. Improved convenience.

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The Business Case for Making Contact Center Applications Standard Employee Productivity Tools

DMG Consulting

Sep 3, 2021 Donna Fluss. Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. View this article on the publisher’s website.

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CX expert Jon Picoult on shaping memories, not just experiences

Intercom

In the next 15 years, he worked in a variety of functions, from IT to customer service, sales, and marketing, until he set up his own practice, Watermark Consulting , where he helps organizations capitalize on the power of loyalty.

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