7 Latest Call Center Technology You Haven’t Heard Of
Fonolo
FEBRUARY 16, 2021
Voice-biometrics and AI-powered real-time analysis are both technologies we expect to blossom in the coming years. Amazon announced that their highly lauded ‘Contact Lens’ sentiment analysis would now be available in real-time, alongside tiered biometric identification inbuilt. Scheduled Conversations.
Let's personalize your content