2026 Customer Satisfaction Predictive Analytics Sentiment Analysis 
Execs In The Know
JUNE 9, 2023
Today, AI is paving the way for personalized, efficient, and engaging interactions that leave customers delighted and businesses thriving. According to a Gartner report , one in 10 agent interactions will be automated by 2026, an increase from an estimated 1.6% of interactions today that are automated using AI.
Ameyo Callversations
AUGUST 24, 2022
billion by 2026. The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. Sentiment Analysis for Chatbot Behavior. This is where sentiment analysis is crucial to train chatbots with human-like capabilities.
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