2027 Contact Center Innovation Sentiment Analysis 
Ameyo Callversations
AUGUST 26, 2021
Contact centers make the spine of your customer experience. Any piece that you miss in the contact center eventually disturbs the experience for the customer. Over the last few years, AI and digital transformation have evolved some new trends, and contact centers fall under that transitioning verticals.
MattsenKumar
SEPTEMBER 21, 2023
The Meteoric Rise of Speech Analytics The gradual rise in customer expectations has driven businesses to invest in innovation like Speech Analytics lately. billion in 2027 at a compound annual growth rate (CAGR) of 17.3 It protects customer details from being misused by cybercriminals. billion in 2022 to USD 5.1 percent.
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