What Is Computer Telephony Integration (CTI)? An In-Depth Guide
Hodusoft
MAY 17, 2024
million by 2028. Integration with CRM Systems CTI seamlessly integrates with Customer Relationship Management (CRM) systems, allowing agents to access customer data and interaction history in one centralized location. percent from USD 2071.7 million in 2022 to USD 5547.4 How Does CTI Work?
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