2030 Artificial Intelligence Omnichannel Social Media 
Zendesk
APRIL 2, 2021
By 2030, Millennials and Zoomers will be the two largest adult consumer groups in the country. Its oldest members are 24 years old, while its youngest are just 9 years old—and won’t reach adulthood until the year 2030. Self-service goes hand-in-hand with artificial intelligence.
SurveySensum
JULY 20, 2023
Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes.
Expert insights. Personalized for you.
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