SurveySensum

AUGUST 3, 2023

and share them across multiple channels such as email, WhatsApp, In-App, CRM, and more. Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. Utilize powerful feedback analytics to derive actionable insights.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SurveySensum

NOVEMBER 1, 2023

The powerful text analytics software allows users to extract actionable insights from open-ended feedback – ensuring no feedback is left behind. It allows users to set up instant notification alerts in case of detractors which enables them to take action and close the feedback loop in real-time.

Text Analytics 52

Text Analytics Start-ups Close the Loop NPS 52

Confirmit

MAY 29, 2018

Evaluate (and prevent) the risk of your customers churning. Measure your customers’ satisfaction at different touchpoints across the customer journey, and across your various products and/or services. Close the loop with individual or group of customers to respond to their feedback.

Voice of the Customer 40

Voice of the Customer VOC Net Promoter Score Customer Journey Map 40

SurveySensum

JULY 13, 2023

” This way, you not only identify the issue but also get actionable insights from your customers in improving overall CX. Want to Improve Your Retail Customer Experiences? At this stage, it’s all about fostering a genuine connection with your customer. Let’s answer this question! Request a Demo

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

” This way, you not only identify the issue but also get actionable insights from your customers in improving overall CX. Want to Improve Your Retail Customer Experiences? At this stage, it’s all about fostering a genuine connection with your customer. Let’s answer this question! Request a Demo

Retail 52

Retail Customer Experience Touchpoint Social Media 52