SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

SugarCRM

SEPTEMBER 20, 2022

Modern CRM tools, applications, and infrastructure are getting very powerful and much easier to work with. To take advantage of these new capabilities, any forward-looking organization must acknowledge that data is at the core of every marketing, sales, or customer service strategy. What Is Data Enrichment?

CRM 26

CRM Data Entry Actionable Insights Social Media 26

SugarCRM

JANUARY 10, 2023

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. What Is Sales Automation?

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

Hodusoft

NOVEMBER 22, 2022

It gives them the upper hand to choose a preferred channel, thereby improving their customer service experience. Enhances functionality Call center features such as call routing, CRM integration, call queue management, auto attendant, etc. Therefore, such customer support software acts as a helping hand for agents.

Omnichannel 52

Omnichannel Social Media CRM Data Entry 52

SugarCRM

FEBRUARY 20, 2020

As inboxes are flooded with emails, it’s important to stay organized, maintain records and streamline communication with customers. Wouldn’t it be great to embed your CRM software within G Suite and Office 365 and conduct all your customer-related activities through a single platform? Eliminate Data Entry.

Outlook 41

Outlook Data Entry CRM Actionable Insights 41

SugarCRM

FEBRUARY 20, 2020

As inboxes are flooded with emails, it’s important to stay organized, maintain records and streamline communication with customers. Wouldn’t it be great to embed your CRM software within G Suite and Office 365 and conduct all your customer-related activities through a single platform? Eliminate Data Entry.

Outlook 26

Outlook Data Entry CRM Actionable Insights 26

Hodusoft

DECEMBER 28, 2022

Customers may feel frustrated if they have to call back multiple times to get their answers, creating an unsatisfied customer experience and impacting the brand’s reputation. Therefore, FCR becomes a crucial metric for customer relationship management. In most cases, businesses should have lower AHT.

Net Promoter Score 52

Net Promoter Score NPS Data Entry Business Growth 52