SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. You can launch any type of survey in less than 10 minutes.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SugarCRM

AUGUST 19, 2019

With many retailers leveraging their logistics providers to pack and ship items to customers direct, these businesses are no longer just servicing their own B2B customers, they’re responsible for meeting the needs of their customers’ customers too. How easy was it to place an order? Was it trackable? How long did it take to arrive?

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20

Lumoa

SEPTEMBER 11, 2023

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Mapping Out Different Touchpoints How does a consumer go from never having heard of your company to a loyal, repeat customer? This transformative arc is their customer (or buyer) journey.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Lumoa

SEPTEMBER 11, 2023

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Mapping Out Different Touchpoints How does a consumer go from never having heard of your company to a loyal, repeat customer? This transformative arc is their customer (or buyer) journey.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83