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094: AI and Your Contact Center

The DiJulius Group

His career spans hundreds of companies, working with brands like Mayo Clinic, Wells Fargo, South Carolina Parks, Ohio Parks, and Fellowes. The post 094: AI and Your Contact Center appeared first on The DiJulius Group. He has over 20 years of crafting exceptional customer experiences under his belt. Read Full Article.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. AI Briefing – Execs in the Know April 19, Atlanta, GA.