Remove AI Remove Social Listening Remove Text Analytics Remove Unstructured Data
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4 Marketing Strategies to expand your CX Strategy

SurveySensum

Tune into social listening. Harness data analytics. However, with the help of modern tools like live chat software or an AI-based chatbot, it is possible to provide real-time customer support. You can turn every detractor into a promoter if you can simply listen to their problems and act on them.