Want to be a call center representative? Here’s what you need to know.
Zendesk
MARCH 25, 2021
A call center representative is responsible for a number of different tasks: Providing omnichannel support: Your primary responsibility will be talking to customers on the phone, but you may have to use other tools as well. Multitasking: During a call with a customer, you may be doing several different things at once on a computer.
92 
Let's personalize your content