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Digital Transformation: What is it? 10 Successful Big Brand Examples

Aquire

Industries from insurance to real estate feel the benefit of implementing digital transformation. United Airlines meets customers wherever they are. The situation has left carriers looking towards technology to help them offer the kind of airline customer service that meets expectations in the digital age.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

The definition of customer experience has changed the way brands are responding to current situations and coming with a great initiative. Zappos an online shoe and clothing retailer is known for their customer-centric culture and delivering unparalleled customer experience. Searching for flour to try that homemade bread recipe?