Artificial Intelligence, Outlook, Real Estate and Technology

Workforce Management for the 21st Century: Helping Deliver a Great CX

DMG Consulting

SEPTEMBER 7, 2023

AI Continues to Drive Innovation Artificial intelligence continues to make a huge contribution to WFM solutions. AI can also enhance the results of real-time decisioning tools needed to improve the performance of intraday management activities, automate shrinkage calculations, and initiate in-the-moment schedule changes.

CX Contact Center Real Estate AI

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. So much of contact center efficiency hinges on using the right technology.

Contact Center

Contact Center Real Estate Start-ups Sales

Tech Customer Success

Workforce Management for the 21st Century: Helping Deliver a Great CX

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

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