Fonolo
APRIL 11, 2019
Business consultant Peter Drucker noted, “the purpose of a business is to create a customer,” and the purpose of the call center is to maintain the customer. And: Call-back technology is dynamic and adaptable (the key is offering them to customers on their preferred channel(s)). Engage your Employees. Plus, so much more!
Intercom, Inc.
NOVEMBER 9, 2022
Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. Jeff Loomans: Vermeer’s been on a journey when it comes to technology and digital products.
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SugarCRM
NOVEMBER 9, 2022
North America — WFG National Title Insurance Company , a Williston Financial Group company, was chosen for its dedication to investing in technology to support its business goal of streamlining the real estate transaction process. quirion AG , a Berlin-founded robo-advisor worth over 1.2
Zendesk
SEPTEMBER 19, 2022
Sales technology. Over-invest in your own education [and sales training], and be extremely curious about your ideal customer’s problems and ambitions. They will never forget that you were five seconds late.” — Joseph Himelfarb , business consultant at the MoJoe Group. Sales technology. Sales careers. Be on time. “Be
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger.
SugarCRM
MARCH 5, 2024
On this episode of the Fuel Growth podcast series, my co-host Clint and I got to sit down with Jim Ward , founder, and CEO of BrainSell , the growth enablement company helping other companies of all shapes and sizes across North America crush their goals with business consulting, and technology solutions since their founding in 1994.
SugarCRM
MARCH 5, 2024
On this episode of the Fuel Growth podcast series, my co-host Clint and I got to sit down with Jim Ward , founder, and CEO of BrainSell , the growth enablement company helping other companies of all shapes and sizes across North America crush their goals with business consulting, and technology solutions since their founding in 1994.
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