Business Growth Business Operations Customer Experience Transportation 
Hodusoft
MAY 5, 2019
Customer satisfaction and great customer experience is the essence of success for any organization. When a business has a large volume of calls, sometimes it is difficult to manage the superior customer experience for all customers on call. GUO Transportation Company Ltd. is a division of G.
Qualtrics
JUNE 6, 2019
He’s also the NY Times best-selling author of 6 books including Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth and Hug Your Haters: How to Embrace Complaints and Keep Your Customers. Follow Jay for best practices in merging customer experience (CX) and BX. ( @jaybaer ).
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