Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots
CommBox
JANUARY 28, 2024
In 2021, Gartner found that 80% of the service industry leaders in B2B and B2C organizations rate migrating to self-service as their top priority, followed by upgrading contact center technology (79%) and automating customer service processes (77%). 55% of businesses using chatbots have generated a greater volume of high-quality leads.
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