SugarCRM

NOVEMBER 25, 2021

Marketers have addressed these issues with marketing automation , which enables them to market on multiple channels online (email, social media, websites, etc.) Having an online presence is a must for any growing business. How Marketing Automation Can Help You Generate Business Growth Through Your Website.

B2B 55

B2B Artificial Intelligence CRM Education 55

ECXO

JULY 26, 2023

Improve the omnichannel experience Real-time data enables businesses to provide a seamless omnichannel experience for customers. Choose a solution that can handle large volumes of real-time data and scale with your business growth. In 2024 we are launching our education program. Find out more here.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

Aquire

AUGUST 3, 2021

C) Use a CRM tool. When using CRM tools, make use of the data available to deliver a tailored experience (e.g. CRM tools speed up response time. Remember you are educating them not arguing with them. Business growth relies on providing constant updates for your buyers. Using social media to solve problems.

Customer Service 76

Customer Service Social Media Start-ups CRM 76

Hodusoft

MARCH 3, 2022

Irrespective of the scale of your business (small, medium, or large) or the space (healthcare, banking, education, retail, or e-commerce) you operate in, there is a call center software solution for everyone. Small businesses often face high rates of attrition due to an imbalance between people, processes, and technology.

E-commerce 52

E-commerce Social Media Omnichannel Healthcare 52

CommBox

SEPTEMBER 26, 2021

Businesses now offer customer communication via channels such as: Live chat . Social media . On top of that, you’ll need to focus on educating your employees. Everyone in your business will need to understand how customer communication works and their role in the whole process. .

Omnichannel 88

Omnichannel Start-ups Retail CRM 88

CommBox

SEPTEMBER 13, 2021

Omnichannel Communication – Chatbots make your brand more approachable to customers by operating on multiple digital platforms such as instant messaging apps, social media, SMS, online portals and more. Use chatbots to drive business growth. (© 35% of business leaders said chatbots helped them close sales deals.

Sales 98

Sales AI Healthcare Omnichannel 98

Lumoa

AUGUST 8, 2023

Whether it be through surveys, focus groups, or even social media, businesses have access to valuable feedback on their products and services. Just as a chef transforms raw ingredients into a gourmet meal, proper survey analysis can transform raw data into actionable insights that drive business growth.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83