Different Types of Customer Satisfaction Surveys: A Comprehensive Overview
SurveySensum
JUNE 9, 2023
You got your product delivered just 10 minutes before and now you’ve received an NPS survey asking about your likelihood to recommend the product. Also, instead of asking about your satisfaction level with the delivery of the product, they are asking about the recommendation. Why NPS Surveys? So, what to do in such a scenario?
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