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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

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Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

CommBox

Chatbots can manage 30% of live chat communication Businesses can save up to 30% on their customer service by using chatbots. 64% of businesses believe chatbots allow them to provide a more customized customer experience. 55% of businesses using chatbots have generated a greater volume of high-quality leads.

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10 Tips for Creating a Great Chatbot for Your Businesses

CommBox

Before we dive in, it’s vital to understand what chatbots are, how they enhance customer service and CX, and why chatbots are essential for business growth. Companies using chatbots can automate their workflow and service processes, improve efficiency and drive business growth. . Use chatbots to drive business growth. (©

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Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

CommBox

64% of businesses believe chatbots allow them to provide a more customized customer experience. . 55% of businesses using chatbots have generated a greater volume of high-quality leads. . Meeting their expectations is crucial to reduce customer churn and increase your business growth.

AI 96
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Sales Chatbots: How to Grow Revenue Using Conversational AI

CommBox

Use chatbots to drive business growth. (© Chatbots increases sales by an average of 67% , according to business leaders. . 55% of businesses using chatbots have generated a greater volume of high-quality leads. . 57 % of businesses say conversational bots can deliver substantial ROI for minimal effort. © Unsplash).

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What is employee turnover? Calculation, effects, and prevention tips

Zendesk

percent Professional and business services: 64.2 percent Real estate, renting, and leasing: 34.9 percent Strategies to reduce employee turnover Not only will lowering turnover improve your business but removing the root cause of turnover will help optimize company performance. percent Construction: 56.9