article thumbnail

Contact Center Software for Transportation Industry

Hodusoft

Recently, we served the ready-to-use HoduCC- omnichannel Contact Center Software to GUO Transportation Ltd. HoduSoft takes pride to announce that the one the top transportation service provider from Nigeria is using HoduSoft’s contact center software to offer improved customer experience to their travelers. GUO Transport Company Ltd.

article thumbnail

SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

AI in the Service of Employee Well-Being

Execs In The Know

The rise of automation in the auto industry a century ago, for example, spelled the end of many jobs related to horse-powered transportation. Research has shown that automation, including AI, can drive business growth and efficiency, and if we use it wisely, it can also have a positive impact on worker satisfaction and well-being.

AI 52
article thumbnail

Valuable Lessons to Takeaway From This Common Poor Practice

Beyond Philosophy

Even the TSA (Transportation Security Administration) gets this idea of segmenting based on skills and experience. In our business growth consultancy, we use this model to assess the customer-centricity of our clients so we know what areas are doing well, and which one could use some attention.

article thumbnail

9 Real-World Brand Examples of Effective Product Feedback Programs

SurveySensum

This approach showcases the power of co-creating solutions with customers, resulting in higher retention rates and increased feature adoption, ultimately leading to greater customer satisfaction and business growth. Microsoft: Employee-Driven Insights Happy employees equals happy customers. times more engaged.

article thumbnail

Success is Living Like Your Cat

Chip Bell

Masterpiece creators do not act as if they are passengers on some cruise ship transporting them to retirement. Likewise, no one cares about the depth of someone’s inbox, the number of cold calls they made, or the meetings attended. Only concrete results matter; tireless effort is just the stuff you do to get there.

article thumbnail

What is employee turnover? Calculation, effects, and prevention tips

Zendesk

percent Professional and business services: 64.2 percent Trade, transportation, and utilities: 54.5 percent Strategies to reduce employee turnover Not only will lowering turnover improve your business but removing the root cause of turnover will help optimize company performance. percent Arts, entertainment, and recreation: 76.3