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13 of the most popular Customer Experience blogs

Steven Van Belleghem

Shep Hyken is a customer service and experience expert, the Chief Amazement Officer of Shepard Presentations, Forbes contributor and a New York Times and Wall Street Journal bestselling author. All-round customer experience guru Seth Godin is one of the best speakers and thinkers in all things marketing and customer.

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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

When it comes to customer service and experience content, Shep is the Godfather. . He is a New York Times and Wall Street Journal bestselling author. And his blog is filled with great customer service insights, tips to improve customer satisfaction, and guides to help you create a customer service culture in your business. .