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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Not only has technology changed the way we interact with customers, but it’s also massively changed the way we communicate with our peers within the industry. There are more customer experience management blogs and articles than ever before — not to mention the growing libraries of video and interactive content.

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7 sales prospecting techniques you need to succeed in 2021

Zendesk

A webinar doesn’t just position your brand as an industry expert—it’s also an opportunity to offer potential customers free advice or education. Experience: Entranced by the latest and greatest, these prospects want to be on the cutting-edge of technology. Business management and finance. On-demand media.

Sales 104
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Customer Experience ROI: How You Prove You Understand Customer Experience Strategy

Beyond Philosophy

an independent research and publishing firm focused on customer-centric business management and the founder and editor-in-chief of CustomerThink.com. You need also to monitor social media and implement new technologies like facial recognition to get a better idea of what is happening throughout your experience in real time.

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7 sales prospecting techniques you need to succeed in 2021

Zendesk

A webinar doesn’t just position your brand as an industry expert—it’s also an opportunity to offer potential customers free advice or education. Experience: Entranced by the latest and greatest, these prospects want to be on the cutting-edge of technology. Business management and finance. On-demand media.

Sales 52
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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Business Seeks Industry-Specific CRM. Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Business Seeks Powerful Email Marketing Automation Tool.