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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. When it comes to compliance, GDPR is especially important if you are operating within the European Union. You can ask Athena questions and get quick answers.

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A beginner’s guide to generative AI for business

Zendesk

Generative AI uses machine learning (ML) algorithms to analyze large data sets. That means you can feed artificial intelligence a bunch of existing information on a topic, so it can learn and find patterns and structures. It’s even used by healthcare professionals for high-quality medical imaging and radiology.

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