California CX Transformation Innovation Voice of the Customer 
Execs In The Know
APRIL 8, 2022
Together, the group was able to challenge the “status quo” and inspire innovation through COMMUNITY, CONNECTION, and BALANCE. Invest in areas that allow you to leverage your program data (including Voice of the Customer) to create more efficient experiences for customers.
SurveySensum
JULY 14, 2020
He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].
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