Comm100

SEPTEMBER 10, 2020

Staying on top of email responses doesn’t just strengthen your customers’ loyalty and trust – it’s critical to your bottom line. Free Omnichannel Customer Engagement. Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free!

Omnichannel 52

Omnichannel Social Media Customer Service Case Management 52

Comm100

SEPTEMBER 10, 2020

Staying on top of email responses doesn’t just strengthen your customers’ loyalty and trust – it’s critical to your bottom line. Free Omnichannel Customer Engagement. Be everywhere your customers want you to be, whenever they want with Live Chat, Email, Social Media, SMS & Knowledge Base – for free!

Omnichannel 52

Omnichannel Social Media Case Management Customer Expectations 52

Fonolo

JANUARY 14, 2020

Jeanne has been helping companies create deeper relationships with their customers for over 35 years. She has worked Microsoft, Allstate, and Lands’ End, pioneering the role of the “Chief Customer Officer” . Top Pick: Two questions every customer service manager should be asking every day. Plus so much more.

Customer Service 136

Customer Service Contact Center Social Media CX 136

Zendesk

MAY 11, 2022

At Zendesk, we’ve long talked about the value and importance of fostering customer relationships. They are the foundation upon which customer loyalty is built, and these customer relationships are anchored in conversations. That’s nearly double the rates seen by customer-facing support teams at B2B and B2C companies.

CRM 98

CRM B2C Compliance B2B 98