Case Management Customer Service Omnichannel Sentiment Analysis 
SurveySensum
NOVEMBER 11, 2021
It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. 360-degree solution for customer professionals. Good customer service.
SurveySensum
APRIL 21, 2023
Customer reviews offer valuable insights into a product’s pros, cons, and evolution. Poor customer service Customer support is a crucial factor that builds brand trust among customers. SurveySparrow Surveysparrow is a complete omnichannel experience management platform.
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