Colorado, Customer Service, CX Transformation and Government

How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

JULY 26, 2018

That’s right, when your customers are the employees within a group of government agency partners, you’ve got a lot of work cut out for you. Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado.

Government

Government CX Transformation CX B2B

A 3-Stage Approach to Your Company’s New Customer Experience

Customer Bliss

APRIL 12, 2019

TECO is a utility company that provides electric and natural gas services in Tampa, Florida, and gas services across the state of Florida. 3-Stage Approach to A New CX Transformation. During this time, they also developed organizational principles for how they would interact and communicate with customers.

Customer Experience

Customer Experience CX Transformation Non-Profits CX

Tech Customer Success

How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

A 3-Stage Approach to Your Company’s New Customer Experience

Webinars

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