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Employee Training Assessment Guide: Train Smarter to Boost ROI

ProProfs

For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. For example: High-risk area – Hospital setting: Infection prevention and mortality rate are directly related. If employees don’t meet compliance measures, people can die.

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15 customer service resume examples and writing tips for 2023

Zendesk

Violating HIPAA or insurance standards can have grave repercussions for the hospital and the patients, so a reviewer will want to know that the applicant takes it seriously. Do: Address industry-specific criteria, like HIPAA compliance. Tone: Use the right tone to connect with customers and promote constructive dialogues.