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AI-Powered Analytics Drive Healthcare Compliance and Personalize CX

Uniphore

Few industries are as closely regulated as healthcare. healthcare costs. healthcare costs. It comes as no surprise then that compliance-related tools and programs are among the industry’s leading business investments. However, compliance isn’t the only factor driving healthcare business decisions today.

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How Can Healthcare Companies Use Electronic Signatures?

Lightico

Healthcare companies have long relied on wet signatures for interactions requiring approval. This is unacceptable as in today’s fast-paced consumer world, eSignatures for healthcare companies are required to be instant and seamless to complete. Why Wet Signatures are a Problem for Healthcare. They Contribute to Silos.

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How Mobile eSignatures For Healthcare Help Deliver Digital Completion

Lightico

It’s no longer enough for healthcare professionals to adopt one-off digital tools if patients are otherwise subjected to legacy channels and siloed systems that don’t communicate smoothly. Therefore, eSignatures for healthcare are just one piece of the bigger digital puzzle. But they are an important one.

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Patient Experience: Overcoming Communication Challenges in Healthcare Through Omnichannel Solutions

CommBox

The healthcare industry experienced immense and rapid change due to the impact of Covid-19. During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone and in-person service.

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Patient Experience: Overcoming Communication Challenges in Healthcare Through Omnichannel Solutions

CommBox

The healthcare industry experienced immense changes in terms of digital health due to Covid-19. During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone service.

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3 ways healthcare companies are improving customer experience

Zendesk

Healthcare workers were deeply impacted by the global pandemic. While other businesses shuttered their doors, hospitals and insurance providers pushed their limits to care for patients. People turn to healthcare professionals when they’re worried and sick, so great customer service is absolutely critical. Laura Lalama, Saludsa.

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Top 10 Best Healthcare Call Center Software for 2023

Hodusoft

Top 10 Best Healthcare Call Center Software for 2023. As the demand for healthcare services continues to grow, it’s becoming increasingly important for healthcare providers to find ways to offer high-quality care while also being efficient and cost-effective.