17 Surprising Stats About Call Centers
Fonolo
JANUARY 29, 2019
You may know a few of these already, but trust us: It never hurts to revisit some of the pivotal advancements, trends, stats, and interesting facts that have made waves in the call center industry (both past and present). respondents as the most frustrating aspect of the customer service experience. This is listed by 34% of U.S.
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