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Why Cheaping Out on Tech Support is Hurting Your Business

Helpt

AUGUST 25, 2023

Let's delve into why cutting corners on tech support isn't just a bad idea—it's a risky gamble that could cost you more than you'd ever want to bet. Each approach comes with its advantages and challenges, and the choice may significantly impact your operational efficiency, customer satisfaction, and long-term growth.

Gambling 52
Gambling Customer Satisfaction Start-ups Customer Retention 52
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Thriving in Customer Experience on a Tight Budget

ClearAction

AUGUST 22, 2020

Actionability is more important than scores, to keep your company in-sync with customers’ shifting needs. Interestingly, companies like Procter & Gamble get their most useful customer insights through in-depth conversations with a small number of customers. Customer Experience Management on a Shoestring.

Customer Experience 77
Customer Experience Non-Profits Gambling Innovation 77
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