Taylor Reach Group

APRIL 25, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. And learn more about exciting new technology that’s revolutionizing customer experience. Disney Institute Customer Experience Summit – May 7-9, Anaheim, CA.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Beyond Philosophy

SEPTEMBER 22, 2015

According to trendwatching.com, the feelings a Customer has when they are getting excellent Customer service are the same as the feelings they have when they feel love. Most excellent Customer Experiences leave Customers feeling valued and important, or, in other words, feeling the love. I couldn’t agree more.

Gaming 167

Gaming Customer Experience Customer Service CX 167

CX Journey

APRIL 9, 2015

Washington Nationals (#8) Bottom 5 Teams - 2015 Rankings 30. A fairweather fan tends to root for the team that is doing well, ignoring that team if it starts to fail and sometimes switching loyalties, even to an opponent. When it comes to the customer experience, how does that translate? Louis Cardinals (#1) 2.

Sports 64

Sports Gaming Entertainment Customer Retention 64

The Customer Service Blog

JUNE 16, 2022

The company was set up in 2004 in Bellevue, Washington, USA, as an online book retailer by Jeff Bezos. In December 2021, the death of six Amazon workers after a warehouse collapsed during a tornado in Chicago, brought to light the company’s working conditions. Who owns Amazon?

Retail 52

Retail Customer Service Start-ups Customer Retention 52