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Remove Customer Experience Remove Hospitality Remove Touchpoint Remove Transportation
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Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

MARCH 13, 2023

Turo is a car sharing app that allows car owners to rent out their vehicles to people in need of transportation. It is the world’s largest car sharing marketplace and has been named Fast Company’s 10 Most Innovative Companies in Transportation. Without customers, a brand cannot survive, let alone thrive. What Is Turo?

Transportation 88
Transportation Non-Profits Sports Hospitality 88
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How to take airline CX out of a holding pattern

Zendesk

SEPTEMBER 27, 2022

Secretary of Transportation, said of this summer’s travel woes. Things have gotten so bad that on September 1, the Department of Transportation launched an online dashboard to help air travelers keep track of cancellations and delays. Among the airlines’ biggest customer frustrations? Even the U.S. Get feedback.

CX 52
CX Social Media Transportation Omnichannel 52
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