Customer Experience Innovation Massachusetts Social Media 
Fonolo
NOVEMBER 13, 2018
Smart Customer Service 2019. Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. Where: Foxborough, Massachusetts. VPs & Directors of Customer Service. When: April 7-10, 2019. Thomas Howe.
Customer Bliss
SEPTEMBER 5, 2019
I’m excited to be back with new episodes of the Chief Customer Officer Human Duct Tape Show. In today’s episode, I have an engaging and enlightening conversation with Craig Langlois , the Chief Experience Officer at the Berkshire Museum in beautiful Berkshire, Massachusetts. Click To Tweet. 3 Steps to Solidify Your Foundations.
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