SurveySensum

JANUARY 12, 2023

Did you also send your first customer survey through Google Forms? Then how are you adding logic to your surveys? Exactly for these reasons and many more, it is time to go beyond Google Forms to better feedback platforms in the market. . Yes, Google Forms is one of the most simple and easy platforms to create surveys.

NPS 52

NPS Touchpoint Text Analytics Customer Survey 52

SurveySensum

MARCH 15, 2024

Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack. To guarantee that companies of all sizes can benefit from the power of feedback, they have paired an enterprise-grade platform with a range of specialist market research and customer experience solutions.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SurveySensum

APRIL 5, 2022

SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. It is more of a generic survey software than a dedicated customer feedback software. Limited survey design elements. Great customer support. Customer Feedback.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Lumoa

SEPTEMBER 11, 2023

That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Lumoa

SEPTEMBER 11, 2023

That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Totango

OCTOBER 15, 2020

It is clear that companies need to take every opportunity they can to maintain customer loyalty, and today’s technology makes it easier to do so. . A customer data platform (CDP) is software that collects and synthesizes data from various touchpoints into a holistic view of each customer. Contract and transactional data.

Compliance 63

Compliance Net Promoter Score Outlook Legal 63

SurveySensum

NOVEMBER 23, 2023

Here, take a look at the tools that can help you organize, share, and analyze your NPS surveys. SurveySensum SurveySensum is a powerful NPS survey tool that helps you make customer feedback actionable. It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52