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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere. Headquartered: Cambridge, Massachusetts, United States. HubSpot designs customer support software designed to help companies grow. HubSpot Service Hub. Founded: 2006. Founded: 2011.

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A Complete Guide to Omnichannel Customer Service

Comm100

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere. Headquartered: Boston, Massachusetts, United States. Intercom, the Engagement OS, provides an omnichannel platform that enables stronger customer relationships while driving growth.

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Wikimedia Foundation COO Janeen Uzzell on future-proofing history

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. She’s a part of MIT, which is the Massachusetts Institute of Technology, their media lab. And when you do hire a diverse team, are you building the space and processes so they’ll be heard and supported?

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