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HoduCC Gartner Digital Markets May 2021

Hodusoft

It is our vision to make innovative market leading software accessible to businesses of all sizes. FrontRunners evaluates verified end-user reviews and product data, positioning the top scoring products based on usability and customer satisfaction ratings for small businesses.

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Thriving in Customer Experience on a Tight Budget

ClearAction

You can make a vital impact even when customers are experiencing difficulties and use of technologies must be scaled back. Proven winners both during and after a down cycle are those that embrace a slowdown as an opportunity to strengthen innovation and business processes. Voice-of-Customer Almost-Free. Customer Engagement.

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Customer Experience Articles

ClearAction

Employee Engagement in Superior Customer Experience Build a Sustainable Strategy for Customer Experience Management. Integrating Customer-Focus & Measurement in Day-to-Day Business. You Can Find Customer Satisfaction. Managing the Customer Experience Across Service Channels. Employee Engagement.

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Start using inclusive language with your team and customers

Zendesk

Inclusive language impacts almost every aspect of a business: attracting and retaining customers, hiring and keeping talented people, increasing productivity, and driving innovation. It’ll help you get (and keep) more customers and better talent. It’ll also make your team more productive and innovative.