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7 Ways to Use Customer Feedback in Marketing

Lumoa

Using customer feedback in marketing can give you a huge edge on competitors. And if you’re like most businesses, you probably already get a ton of customer feedback. Social media mentions. Customer feedback can come at you a hundred different ways. Don’t gamble with your marketing budget. Support tickets.

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Customer Experience Articles

ClearAction

Customer Experience is Well-Defined by Metaphors BKM: Procter & Gamble. The Art of Listening, to Improve Customer Experience article. Customer Experience Management Using Social Media BKM: Wells Fargo. Customer Experience Social Media Conversations BKM: Dell.