Customer Survey Start-ups Structured Data Touchpoint 
Zendesk
FEBRUARY 10, 2022
When it comes to optimizing the customer experience (CX) , your work is never really done. Consumer expectations are increasingly rising, and the world of technology is constantly evolving—making it difficult for business leaders to keep up. Customers who describe a company’s CX as “good” are 37% more likely to recommend it to others.
Lumoa
FEBRUARY 9, 2023
How do you take action on customer experience? Listen to your customers. Actions include short- and long-term follow-ups. As short-term actions, you should be able to follow up with each individual responder, especially taking care of critical comments. Acting on customer feedback doesn’t mean doing one thing.
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Lumoa
MARCH 20, 2018
Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start! Actionability is also, as we believe, one of the essential aspects of customer experience management. Actions include are short- and long-term follow-up. Why is NPS ® going up or down?
SurveySensum
MARCH 3, 2022
Easy to set up and use. Limitations in the basic plan (limits the use of visualization dashboards, data sync, user seats, etc.). Pricing: The basic plan starts from $299 for teams with 10 thousand queries per month and 3 seats. The basic plan starts at $500/month for 1000 feedback/month and includes 3 user accounts.
Lumoa
MARCH 20, 2018
Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start! Actionability is also, as we believe, one of the essential aspects of customer experience management. Actions include are short- and long-term follow-up. Why is NPS ® going up or down?
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