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Congratulations To The 2020 Service Design Award Finalists!

Kerry Bodine

CX Transformation For Hearing Care by Smart Design in the USA. Non-Profit/Public Sector Work. (And no, that’s not a typo… Covid through a wrench into our annual awards schedule.). The Finalists. Commercial Work. Future Of Facilitation: Digital Blueprinting On A Global Scale by Xero in Australia.

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A 3-Stage Approach to Your Company’s New Customer Experience

Customer Bliss

With a background working in PR & communications, local government, and the non-profit sector, Monica gained plenty of skills and experience that would help her succeed in her current role at TECO. 3-Stage Approach to A New CX Transformation. Monica Whiting @TECOEnergy #CX #CustomerExperience Click To Tweet.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Salman Sharif – FCXP (CX-II), CX Advisor, and EMEA at Forrester. Greg Ortbach – CX Engagement Catalyst and Co-host of #CustServ Chat.