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Four Must-Haves for Building Long-Term Work-From-Home Success

Execs In The Know

Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Labor shortages are being observed across industries, driven by several factors including worker hesitation due to the pandemic, generous unemployment and stimulus payments, and ongoing childcare challenges.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. He specializes in customer service, customer experience, company culture, and hospitality.