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Occupancy Rate vs Utilization Rate: What’s the Difference?

Fonolo

When it comes to the contact center, determining occupancy rate is another ball game. Social event-planning. In that case, numbers like daily rate, rooms occupied, length of stays, and the total number of rooms would be important. Some tasks to keep in mind are: Training sessions. Coaching one-on-ones. Team meetings. Interviews.

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Occupancy Rate vs Utilization Rate: What’s the Difference?

Fonolo

When it comes to the contact center, determining occupancy rate is another ball game. Social event-planning. In that case, numbers like daily rate, rooms occupied, length of stays, and the total number of rooms would be important. Some tasks to keep in mind are: Training sessions. Coaching one-on-ones. Team meetings. Interviews.

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Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

.” To win that award, it beat out the Super Bowl (a pretty large event), the FIFA Women’s World Cup final, and more. Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more.

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