Sprinklr

OCTOBER 20, 2021

Share insights internally and externally to fuel collaboration and innovation across your enterprise. Extensive source coverage: how many sources of data does the technology enable, including social, traditional media, web sources, first-party data, as well as integrations and partnerships? Three key differentiators to look for.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

SurveySensum

SEPTEMBER 2, 2024

Let’s scroll and discover the top trending AdTech trends used by ad networks and retail media. Ad Networks and Retail Media Ad networks and retail media allow brands to engage with customers based on shopper data at the point of purchase decision. 1st party data from retailers. Meeting the demand for diverse ad formats.

Artificial Intelligence 52

Artificial Intelligence Retail Gaming AI 52

Experience Investigators

MAY 7, 2024

Why Every CX Leader Needs to Understand (And Have a Basic Strategy About) AI Understanding AI is not just about keeping pace with technology; it’s about leading the charge in innovation and personalization and advocating for customers at the same time. Yet, there are still challenges in unifying data across channels and systems.

AI 52

AI Sentiment Analysis Artificial Intelligence Customer Experience 52

SugarCRM

MAY 4, 2023

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions and technology due to the rise in digitally-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions due to the rise in technologically-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions due to the rise in technologically-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SurveySensum

MAY 2, 2024

Data-Driven Innovation Imagine a bustling coffee chain, Bean & Grind. Brand Example: Netflix leverages data-driven insights gathered from user preferences and viewing habits to innovate its content offerings continually. This is the future of closing the loop: technology-powered real-time responsiveness.

Close the Loop 52

Close the Loop Customer Service Social Media Innovation 52

Ameyo Callversations

AUGUST 24, 2022

Conversational AI, as a leading contact center automation technology, stands at the convergence of these two business sides. The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. Human-like Chatbots.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

1 to 1

JULY 29, 2022

What the company found was that refund and replacement inquiries were most common among industries such as retail, public sector, automotive, and manufacturing. And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance.

Manufacturing 29

Manufacturing Artificial Intelligence Contact Center Retail 29

SurveySensum

NOVEMBER 23, 2023

You will need dedicated NPS software with innovative survey distribution channels, and specific analytic and reporting features to conduct successful NPS surveys. It should blend effortlessly with your technology, workflows, and communications. It has innovative branding and customization options.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SugarCRM

AUGUST 19, 2019

Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. But the application of IoT technology goes far beyond lifestyle-enhancing gadgets.

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20

SugarCRM

DECEMBER 17, 2024

Industries like healthcare, finance, and retail often opt for Dynamics’ industry-specific solutions. These include lead tracking and automated scoring to prioritize prospects, opportunity management for advancing deals, predictive tools for lead qualification, opportunity scoring, and revenue forecasting.

CRM 26

CRM Compliance ML Finance 26