Remove NPS Remove Social Listening Remove Text Analytics Remove Unstructured Data
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4 Marketing Strategies to expand your CX Strategy

SurveySensum

Tune into social listening. Harness data analytics. Let’s take the example of NPS surveys. You can turn every detractor into a promoter if you can simply listen to their problems and act on them. Tune into Social Listening. Social media is the new front page of the internet.