Remove Social Listening Remove Text Analytics Remove Touchpoint Remove Unstructured Data
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4 Marketing Strategies to expand your CX Strategy

SurveySensum

Their strategy drills down to fine details as to how the customer would be served at each touchpoint — both online and offline. Tune into social listening. Harness data analytics. You can turn every detractor into a promoter if you can simply listen to their problems and act on them. Harness Data Analytics