QUI QUOTE: Think RELATIONSHIPS or Go Broke. Literally.

The value to your customers is in their personal interactions, not your “cash or credit” business transactions.

Your relationship with your customers, not their purchase of your product or service, is where true value flows.

QUI QUOTE: Relationship capital is the only currency of value to grow your business. So, when it comes to customers and customer experience, think RELATIONSHIPS or go broke. Literally.