Be careful with your opinions

Be Careful With Your Opinions

Opinions. Sometimes they’re based on facts, sometimes on experience, sometimes on misinformation, and sometimes they’re based on nothing at all. Opinions are everywhere and we all have them. Interestingly, while people are often hesitant to share other things they have (chocolate, for example), they are typically quite anxious to share their opinions.

Uninvited opinions are rarely valued

Unlike facts, the value of opinions does not increase or decrease based on their accuracy, relevance or timeliness. Rather, the value of an opinion is mostly dependent on whether or not is has been requested. We’ll generally value an opinion when we’ve asked for it.  A freely given, uninvited opinion, however, rarely holds any value to the recipient – regardless of how accurate the opinion may be.

One of the greatest secrets to connecting with people and building strong relationships is knowing when to share your opinions, and knowing when to keep them to yourselves. Chances are you’ve seen at least one relationship become weakened, either business or personal, because of an inappropriate or untimely point of view being presented.

Your opinions might create opinions about you

Most of us know at least one person who seems completely unable to resist telling everyone around what he or she thinks. The irony with these people is that their very opinionated behavior often causes other people to begin forming opinions about them.

As a general rule of thumb, work on the assumption that your opinions about anything (and particularly about other people), are best kept to yourself. From a sheer risk-benefit perspective, there are few times where volunteering your opinion has a significant upside.

You will rarely go wrong with silence

The potential downside of having to publicly extract your foot from your mouth, however, can be enormous. If you are being paid for your opinions because of your occupation or subject matter expertise, then it’s OK. If you’re a parent trying to provide guidance to a child, then it’s OK (albeit risky if it’s a teenager!). If a friend or acquaintance genuinely asks you to weigh in on something, you’re probably safe. Other than that, you’ll rarely go wrong with a strategy of silence.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Search by Category

Internal Customer Service Training

Internal customer service training

IMPROVE:

  • Employee engagement, enjoyment and retention
  • Collaboration, team alignment, workflow and efficiency

REDUCE:

  • Communication errors
  • Workplace stress
  • Workplace conflict
  • Employee turnover

 

Learn more about Belding Training’s globally-acclaimed Internal Customer Service training

Winning at Work

Is Winning At Work Coming to your Mailbox?

Sign up today for free weekly (sort of…) tips, tools and advice on success, and dealing with customers, employees, coworkers, bosses and more!

No spam. Just good stuff.

Join the Winning at Work community of over 10,000 people from 60+ countries!