Shep Hyken
SEPTEMBER 28, 2022
About: Mita Bedi is a customer experience specialist, thought leader, CEO, and Co-founder of Resonate Solutions. With more than 20 years of international experience in business consulting, Mita has been part of leading programs that help drive revenue and competitive advantage using customer strategy.
Beyond Philosophy
APRIL 27, 2015
At the time, no one was talking about Customer Experience as a thing and wouldn’t for a couple of years at least. When I was honest with myself, I knew what I wanted: To start my own business consulting on how to put the Customer at the center of everything you do. Nevertheless, it intrigued me. Deciding to Do It Anyway.
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SugarCRM
MARCH 5, 2024
On this episode of the Fuel Growth podcast series, my co-host Clint and I got to sit down with Jim Ward , founder, and CEO of BrainSell , the growth enablement company helping other companies of all shapes and sizes across North America crush their goals with business consulting, and technology solutions since their founding in 1994.
SugarCRM
MARCH 5, 2024
On this episode of the Fuel Growth podcast series, my co-host Clint and I got to sit down with Jim Ward , founder, and CEO of BrainSell , the growth enablement company helping other companies of all shapes and sizes across North America crush their goals with business consulting, and technology solutions since their founding in 1994.
ClientSuccess
OCTOBER 10, 2018
4) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. If you learn nothing else, learn to listen.
Zendesk
DECEMBER 2, 2021
Using your customer relationship management system , you can do a deep dive into how your customers behave and what they like. This enables you to create sales letters that are hyper-personalized for each segment of your customer base. Consulting sales letter. This is where having a robust CRM comes in handy.
Zendesk
JULY 12, 2021
Your company’s relationships with your leads aren’t any different—you must nurture those connections for them to develop and thrive. Many companies have a hard time building trust with potential customers. According to the small business consulting firm Invespcro, 88 percent of leads never turn into sales.
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