Top 30 Customer Service Books Every Team Needs to Read
Comm100
SEPTEMBER 22, 2016
Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. A great resource for those who are concerned with integrating technology with their customer loyalty goals, Loyalty 3.0 Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.
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